Job Details

Overview

Join an award-winning team of dedicated professionals committed to our core values of quality, compassion, and community! Saint Mary's Health Network, a member of Prime Healthcare, offers incredible opportunities to expand your horizons and be part of a community dedicated to making a difference.

As a long-standing community partner with a 116-year history, Saint Mary's Health Network provides inpatient, outpatient, ancillary, and wellness services in Northern Nevada. Recognized nationally and accredited by the Joint Commission, it has been named one of the Top 100 Hospitals by Fortune/Merative and one of America's Best 250 hospitals by Healthgrades. Saint Mary's Regional Medical Center is a 352-bed acute care hospital offering a wide range of services, including a top-rated Cancer Center, surgical and orthopedic services, an award-winning Cardiology program, and more. The health system also operates a fully integrated Medical Group, multiple urgent care clinics, imaging centers, labs, and primary care clinics. For more information, visit www.SaintMarysReno.com.

Saint Mary's is an equal employment opportunity employer. We prohibit discrimination and harassment based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information, or any other protected category. Know Your Rights:

Responsibilities

The Collector is responsible for following up on self-pay accounts to ensure payment is received from uninsured patients or the account is transferred to another payer. The role involves clear and efficient communication by phone and in person with clients and staff, maintaining productivity standards, and reporting. The Collector obtains updated demographic and insurance information, forwards necessary updates to relevant staff for system updates, and uses the computer to input follow-up notes and access collection and patient information.

Qualifications

EDUCATION, EXPERIENCE, TRAINING

• Experience in hospital collections preferred
• Effective written and verbal communication skills
• Ability to multi-task and prioritize to meet deadlines
• Analytical and problem-solving skills
• Customer service experience required
• High School Graduate or GED Equivalent required (effective 4/1/14 for all new hires)