Job Details

Customer Service Advocate

Compensation Range: $22 to $27 per hour with excellent growth opportunities!

Reno Branch

8800 Military Road, Reno, NV 89506

At Uline, customer service is at the core of who we are! As a Customer Service Advocate, you will be instrumental in creating positive experiences for our customers by thoroughly addressing their order details. Join our expanding team, where you will find stability and numerous career advancement opportunities.

Onsite Shift Hours: Monday - Friday, 8:30 AM to 5 PM

Key Responsibilities:

• Efficiently process customer orders and inquiries using advanced technology in a collaborative call center environment.

• Engage with customers via phone, email, and chat to provide outstanding service.

• Assist customers in navigating our website and guide them through the online ordering process.

• Become knowledgeable about our products and services! We provide the training to help you confidently answer questions about product specifications, pricing, and shipping options.

Requirements:

• High school diploma or equivalent required; Bachelor's degree preferred.

• Previous customer service experience is a plus, but we are happy to train candidates eager to deliver exceptional service!

• Willingness to travel for initial training at other Uline North American locations is mandatory.

Benefits:

• Comprehensive health insurance and a 401(k) plan with a 6% employer match starting from day one!

• Multiple bonus opportunities available.

• Generous paid time off and paid holidays.

• Tuition Assistance Program to support your professional development.

Employee Benefits:

• Modern, clean, and well-equipped facilities.

• Access to a top-tier fitness center and beautifully maintained walking paths.

About Uline:

Uline is a family-owned leader in the distribution of shipping, industrial, and packaging materials, employing over 9,000 individuals across 13 locations.

Uline is committed to maintaining a drug-free workplace.

We are an EEO/AA Employer/Vet/Disabled.

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