Job Details

Summary:
At Hyatt, we believe our guests select us because of our caring and attentive colleagues who are committed to providing efficient service and meaningful experiences. Nestled on the shores of Lake Tahoe and surrounded by the Sierra Nevada mountains, Hyatt Regency Lake Tahoe offers an exceptional setting for both guests and colleagues.

The Role:
The Room Attendant is responsible for cleaning and maintaining guest rooms in accordance with Hyatt's high standards of cleanliness and presentation. This guest-facing position plays a key role in ensuring guest comfort and satisfaction through attention to detail and timely service.

Key Responsibilities:

• Clean and service assigned guest rooms, including bathrooms, beds, floors, and all furnishings
• Replenish room amenities such as towels, toiletries, water, and coffee supplies
• Report any maintenance issues, lost items, or damage to the appropriate departments
• Respond promptly and courteously to guest requests and inquiries while in rooms or hallways
• Follow all housekeeping and safety procedures, including proper use of cleaning chemicals and equipment
• Maintain cleanliness and organization of carts, closets, and assigned work areas
• Ensure proper linen handling and sorting according to property standards
• Support overall guest satisfaction by delivering consistent, high-quality service

Qualifications:

• A true desire to satisfy the needs of others in a fast-paced environment
• Previous housekeeping or cleaning experience preferred, especially in a hotel or resort setting
• Strong attention to detail and a commitment to cleanliness and guest service
• Refined verbal and written communication skills
• Ability to lift, pull, and push moderate weight (up to 50 lbs) and stand/walk for extended periods
• Flexibility to work weekends, holidays, and varied shifts as needed

Colleague Benefits Include:
•Health, dental, and vision insurance
•401(k) with company match
•12 complimentary room nights at Hyatt hotels worldwide each year
•Discounted room rates for colleagues and their friends & family
•Free colleague meals during shifts
•Wellness and tuition reimbursement up to $2,000 per year
•Access to Hyatt's Employee Assistance Program
•Opportunities for growth, advancement, and continued training

Our Values:
Empathy | Integrity | Respect | Inclusion | Experimentation | Wellbeing

Equal Opportunity Employment
All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.