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The Director of Quality is responsible for leading the Quality Assurance, Quality Control, and Regulatory departments to ensure compliance with applicable regulatory standards, including cGMPs, FDA requirements, and internal quality systems.
Job Title: Director of Quality
Location: San Bernardino County, California
Direct Hire
Pay: $165,000 to 180,000 Annually
Key Responsibilities
- Develop and implement quality systems aligned with federal cGMP regulations for cosmetics and OTC drug products
- Interpret and integrate regulatory requirements into manufacturing operations
- Oversee creation and enforcement of quality policies, standards, SOPs, and strategic plans
- Review and approve key documents including SOPs, product specs, BOMs, and validation records
- Supervise the QA Supervisor, QC Manager, and Regulatory Manager, providing guidance and regular direction
- Maintain and manage the customer complaint file, and ensure timely resolution
- Lead internal quality audits and implement corrective/preventive actions
- Respond to FDA observations and ensure full regulatory compliance
- Maintain the OTC Master Drug List
- Collaborate with suppliers, customers, and regulatory agencies on quality matters
- Evaluate and approve supplier performance per established specifications
- Measure performance against standards; drive continuous process improvements
- Provide cross-functional training on customer and regulatory requirements
- Attend external conferences and seminars to stay current on industry trends and regulations
- Manage department budget and ensure cost-effective quality operations
- Support all company policies and initiatives
Required Qualifications
- Bachelor's degree in Biology, Microbiology, Chemistry, or Mathematics (Master's degree preferred)
- 10 years of experience in OTC drug manufacturing and quality
- Minimum 5 years in a supervisory or management role in a regulated manufacturing environment
- Strong knowledge of FDA regulations, cGMPs, validation, and quality system development
- Proven experience with regulatory, third-party, and customer audits
- Excellent organizational, problem-solving, and communication skills
- Demonstrated leadership in people development, strategic planning, and cross-functional collaboration
- Experience with manufacturing operations, technical documentation, and statistical analysis
This job description is a complete list of all desired skills, but not all are required. We strongly encourage candidates who have some of the skills to apply. We look forward to a conversation to learn more about you!
Seniority level
Employment type
Job function
Job function
Quality AssuranceIndustries
IT Services and IT Consulting
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