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Equus provides computer hardware, software, and related services to ISVs, OEMs, ODMs, and other computing technology companies, both directly and through channels. The company also supplies computer resellers with configurable servers for sale to enterprises and SMB's for on-premises use. Equus is one of the longest-standing and leading systems and solutions integrators. Over the last 32 years, we have delivered more than 3.5 million custom-configured computers throughout the world.

The Program Manager will effectively and actively plan, execute, monitor, and report project work plans throughout the product, program, and project life cycles to achieve the objectives.

Essential Duties and Responsibilities include the following (Other duties may be assigned):

• Demonstrate commitment to core values by leading, acting and behaving in a manner consistent with these values.
• Understand and follow Equus safety/quality policies and procedures.
• Hands on, data & process driven, detail oriented, positive and ‘can-do' attitude, sense of curiosity to solve problems and drive improvements with a sense of urgency.
• Review and understand the scope of the programs & projects.
• Develop a detailed project plan to effectively drive, monitor, track progress, and bring to closure.
• Hold regular status meeting with teams as needed to ensure success of the program / project.
• Measure performance using appropriate tools and techniques and keep the teams informed and accountable.
• Work closely with all departments to carry out activities to meet schedule, budget, and drive accountability for tasks getting completed effectively and in a timely fashion.
• Work closely with various teams to develop necessary documentation, forms, and checklists to drive NPI (New Product Introduction) programs successfully.
• Work closely with various teams to drive NPI activities to a successful end.
• Identify risks and risk mitigation required for all programs / projects.
• Work closely with appropriate teams to lead and manage the life cycle of the product and materials.
• Work closely with operation teams to properly meet required customer and ECS requirements.
• Effectively manage all changes to programs / projects including scope and schedule.
• Effectively communicate with customers to identify needs and evaluate solutions and work with internal teams to deliver desired outcome.
• Resolve and escalate issues both internal and external with a sense of urgency.
• Report and escalate risks and issues to management as part of program/project management or as needed in a timely fashion.
• Create and publish customized reports necessary to support internal and external customers.
• Follow up with customers, as appropriate, regarding consignment, image and remoting into systems, and unpaid invoices as necessary and drive to an expeditious resolution.
• Manage day-to-day operational aspects of a program/project and scope.
• Identify opportunities for improvement and make constructive suggestion to drive change.
• Successfully manage the relationship with the customers and all stakeholders.
• Create and maintain comprehensive project documentation including Gantt charts identifying gating items.
• Perform other duties, responsibilities, and special projects as assigned and required.
• Effectively manage and drive cost reduction and optimization.
• Actively drive continuous improvement based on KPIs where appropriate.
• Actively participate in developing Business Continuity Plans (BCP).

Essential Education, Skills and Experience:

• A minimum of Bachelor Degree in Business Administration or equivalent: PMP certification, or 5+ years of related experience and/or training; or equivalent combination of education and experience.
• Strong knowledge of hardware and software.
• Experience in utilizing ERP (Enterprise Resource Planning) system to conduct research and obtain information from database necessary for making decision.
• Experience with Microsoft suite of applications: email, PowerPoint, Excel, Word, etc.
• Understand basic revenue models, P&L, and cost/benefit analysis and make decisions accordingly.
• Develop and maintain program/project schedule utilizing Microsoft Project or Microsoft Excel.
• Understand and follow through internal operation procedures.
• Understand the pricing model and billing procedures.
• Effectively communicate relevant project information to stakeholders and convey message in both written and verbal forms to team members.
• Effectively communicate difficult/sensitive information tactfully to suppliers and/or customers.
• Ability to set and manage customer expectations.
• Perform variety of tasks under pressure and in a rapidly changing environment.
• Effective communication skills, both verbally and in writing.
• Ability to effectively comprehend instructions, short correspondence, write emails, memos and correspondences.
• Effectively present information in one-on-one and group situations to customers, suppliers, and other employees.
• Ability to add, subtract, multiply, and divide in applicable units of measure, using whole numbers, common fractions, and decimals.
• Statistical knowledge required to create the management reports.
• Ability to apply common sense understanding to carry out detailed written or oral instructions.
• Ability to deal with problems involving a few concrete variables in standardized situations.
• The base pay range for this role is between $80,000 and $120,000 and your base pay will depend on your skills, qualifications, experience, and location, along with budgeted range of position.
• Equus Compute Solutions offers a comprehensive full-time benefits package consisting of medical, dental, vision, telemedicine, flexible spending accounts, matched 401K, life, critical accidental or illness, company paid short- & long-term disability, six weeks of paid parental leave, generous paid time off and wellness programs. ECS is 100% employee owned!

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Product Management and Project Management

• Industries

  Computer Hardware Manufacturing and Computers and Electronics Manufacturing

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