Job Details

Our Practice Coach is looking for someone like you to bring your exceptional skills and experience with you and join us as our newest Patient Services Specialist at our optometric practice in Tahoe City, CA.As a Patient Services Specialist, you will perform patient support through administrative tasks including scheduling appointments, insurance verification, data entry, and are responsible for general office activities. Join us in advancing eye health and enhancing the lives of our patients in a dynamic and rewarding environment.This position is for 30-40 hours per week. Our clinic is open Monday to Friday.What Will You Be Doing:Communication with patients including in person, by phone, and by emailAdministering pre-testing services such as retinal digital imagingCustomer service activities including appointment bookings, prescription printouts, and billing and paymentsOffice administrative tasks including processing mail, filing, and faxingAssistance with retail of eyewear productsWhat Do You Bring: High school dipolma or equivalent (Preferred)Passionate about customer experience; a great communicator who can provide exceptional patient careCommitted to excelling as a member of a high performing teamAble to multi-task in a fast-paced environmentGood computer knowledge, including Microsoft Office suitePrevious experience or knowledge of routine eye care an asset; we are open to training the right candidateHow You'll Benefit:Comprehensive total rewards package including benefits, 401k, paid time-off, and moreCompetitive wagesRapid and continued growth, ensuring a constantly challenging and rewarding environmentA workplace culture where collaboration is fosteredOngoing training and development opportunitiesWhy You Should Join Us:North Lake Eyecare Optometry is a doctor-led community eyecare practice with the partnership and support of FYidoctors. FYidoctors of California operates in partnership and support of FYihealth group, Canada's largest and most technologically advanced eyecare provider. Our purpose is to enhance the lives of our patients. If you're excited about joining a team that puts patients first and enjoys the process, you belong with us! Our doctor-led, patient-first approach has driven our rapid growth. At FYi, you'll have a meaningful impact on people's lives and have fun doing it. From our practices to our home office, we are committed to enhancing the lives of our patients and maintaining a positive, supportive environment where all our people can thrive and grow professionally and personally. Together, we proudly stand for the strength of the optometric profession and the preservation of patient care. At FYihealth group, our core values are Diversity, Equity, Inclusion and Opportunity. We are proud to be an equal opportunity employer and are happy to provide accommodations, should they be required, at any point in the application process. If you require an accommodation, please let your recruiter know. All accommodation information will be kept confidential and used to ensure an accessible candidate experience and team member experience. FYihealth group aims to create a comprehensive rewards package to attract and retain top talent. The expected compensation for this position is between $18.00 to $22.00 hourly considering factors like experience, skills, and qualifications. Base pay is just one component of our overall Total Rewards offering. We look forward to speaking with you more about our continued dedication to our team's overall well-being and growth. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.