Job Details

Expeditors Job Opportunity

We're not in the shipping business; we're in the information business - Peter Rose, Expeditors Founder. We take care of our employees, and they take care of our customers! Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.

Scope of Position: Maintains a heightened level of service to our customers through efficient timely execution of daily operations and data integrity while exhibiting Expeditors' culture.

Key Responsibilities:

• Ensure accurate and timely client billing, including dispute resolution
• Understand customer expectation to ensure all the elements of the SOP and KPIs are met
• Ensure compliance to company policies and external regulations
• Complete cross training in order to support team coverage
• Professionally represent Expeditors to our customers, service providers, and government agencies

Expectations:

• Continually identify areas to improve efficiency
• Embrace and adopt technology to optimize their ability to complete their work
• Achieve standard of 52 hours training per year, including all mandatory trainings
• Drive and develop customer relationship in order to exceed their expectations
• Have a sense of urgency, be willing to help by offering solutions
• Ensure smooth and timely shipment process flow
• Ensure accurate and timely data entry into our operational system based on defined metrics
• Track and trace shipments
• Provide proactive and clear communication to internal and external customers

Qualifications:

• 1-3 years accounts payable and general accounting experience
• Proficiency in Microsoft products including Word and Excel
• Strong Excel skills, including report preparation, VLOOKUP, Pivot Table, and more
• Excellent verbal and communication skills
• Detail oriented, well-organized self-starter with strong time management skills
• Ability to multi-task and work independently or with a team in a fast-paced and high-volume environment with emphasis on accuracy and timeliness
• Open to change and willing to learn new skills
• Sound understanding of accounting-related principles and relevant software
• Fully proficient with various software applications (mainframe systems)
• 10-key by touch
• Functions efficiently in a high-stress environment
• Willing to work overtime
• An intimate understanding of Export Compliance
• Certifications including Certified Export Clearance Specialist, Dangerous Goods Ground and Air, IATA/FIATA, Export Compliance Specialist, Customs Broker, Sales Certification, Transition and Implementation

Expeditors offers excellent benefits including paid vacation, holiday, sick time, health plan: medical, prescription drug, dental and vision, life and long term disability insurance, 401(k) retirement savings plan (US only), employee stock purchase plan, training and personnel development program, and expected compensation $18.00 to $22.00 per hour. All your information will be kept confidential according to EEO guidelines.