Job Details

Administrative Excellence. Follow East West Hospitality (EWH) service standards and protocols for a seamless front office operation. Efficiently manage office supplies, handle deliveries, and maintain a clean, well-stocked reception area. Property and HOA Management. Execute flawless check-in/out processes and update computer systems for accurate guest information. Skillfully handle HOA-related tasks, including key encoding, package coordination, and facilitating residence entrance. Effective Communication Hub. Manage the Request e-mail, ensuring prompt response and accurate creation of work orders and reservations. Concierge Support. Demonstrate comprehensive knowledge of the Village and surrounding areas, utilizing ALICE for effective concierge services. Guest Services Excellence. Uphold EWH standards consistently, attending meetings, maintaining a professional appearance, and promoting a cooperative atmosphere. Location: The Village at Northstar, Lake Tahoe, CA - Start Date: ASAP - ...Guest Service, Guest, Operations, Hotel