Job Details

The Apprentice Optician creates exceptional value in the lives of customers by delivering the Lens. Crafters Experience. Ensures customers are delighted by performing the key steps of our selling model. MAJOR DUTIES AND RESPONSIBILITIES Conveys a commitment to providing unsurpassed Customer Service by performing the following Sales and Service Process steps: Greeting the Customer Explaining the Process in a transparent way Merchandise Selection Fitting - Accu. Fit Solve visual problems or challenges for customers Tendering Dispensing Serves as a center of excellence for others with a focus on Right the First Time and modeling our CEE service and selling model. Assists the customer in selecting frames and lenses that are best suited for their vision, lifestyle and budgetary needs. Suggests improvements and recommends solutions to problems. Assists other retail associates with difficult and complex areas of customer product needs and prescriptions. Anticipates problems before they occur;...Apprentice, Optician, Customer Service, Retail Associate, Skills