Job Details

Role of a Claims Manager

Note: This position is located 3 or more days a week in the downtown San Francisco Office.

Oversees workers' compensation claims, auto liability claims, general liability claims, and driver qualification files, ensuring compliance with regulatory standards and the timely resolution of cases. This role includes managing a team, providing leadership, guidance, and performance oversight to support operational efficiency and risk mitigation.

Essential Responsibilities

• Oversees and manages all workers' compensation claims, auto liability claims, and liability claims ensuring timely reporting, investigation, and resolution in alignment with industry-specific risks and regulations.
• Maintains and audits driver qualification files for CDL and non-CDL drivers, ensuring compliance with DOT, FMCSA, and environmental safety standards.
• Supervises a team, providing leadership, training, and performance management to support claims and compliance functions.
• Collaborates with operations, safety, and People teams to investigate incidents, implement corrective actions, and reduce workplace injuries.
• Coordinates with third-party administrators, insurers, and legal counsel to manage claims costs and ensure appropriate case handling.
• Monitors trends in workplace injuries and vehicle incidents, generating reports and recommendations for safety improvements.
• Supports return-to-work programs and modified duty placements in collaboration with site managers and People Partners.
• Ensures compliance with federal, state, and local regulations related to waste handling, transportation, and employee safety.
• Conducts regular audits of claims files and driver records to ensure accuracy, completeness, and regulatory compliance.
• Other duties as assigned.

Qualifications

• 4 years of experience preferred.
• Possession of a high school diploma or GED required.
• Bachelor's degree preferred.
• Related management experience within resource recovery or related industry.
• Computer programs, including Microsoft Office suite of applications.
• Oral and written communication skills.
• Time management skills.
• Ability to identify and seek needed information/research skills.
• Principles of employee training, supervision, and evaluation.
• Supervisory techniques, resource allocation, planning and budgeting.

Recology Offers

• An ecologically innovative company that finds and mentors people committed to protecting the environment and sustaining our communities.
• The largest employee-owned resource recovery company in the industry with terrific benefits to help you prosper.
• A creative and caring culture that values community, diversity, altruism, accountability, collaboration, and learning by doing.
• An inspired company mission driven to use and return resources to their best and highest use through the practice of the 4R's: Reduce, Re-use, Recycle, and Recologize.
• Distinct professional challenges to connect with, care for, and grow community that sees a world without waste.

Recology Benefits May Include

• Paid time off and paid holidays.
• Health and wellness benefits including medical, dental, and vision.
• Retirement plans (Employee Stock Ownership Plan, 401(k) with match).
• Annual wellness incentives.
• Employee Assistance Program (EAP).
• Educational assistance.
• Commuting benefits.
• Employee referral program.

Supplemental Information

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job; and pursuant to applicable law, we will consider for employment qualified applicants with criminal records. It is important that you provide accurate information on the job application, inaccurate information may cause delays in the processing of your application and/or may disqualify you as a candidate.

Recology is an equal opportunity employer committed to supporting an inclusive work environment where employees are valued, heard, and provided development opportunities. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship, disability, protected veteran status, or any other basis that is prohibited by law.

This description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills, effort, work conditions, and benefits associated with the job.