Job Details

*Relocation Assistance Available* *Driving is required for this position; screening will be required* *Salary Range $85,000 - $92,000 bonus* *This is an exempt position and will be paid on a salaried basis in accordance with state and federal law.* Education and Experience • High school diploma or GED; 4 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing. OR • 2-year degree from an accredited university in Building and Construction, Engineering, Mechanics, or related major; 2 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing. CORE WORK ACTIVITIES • Managing Property Operations and Engineering Budgets • Supervises Engineering in the absence of the Director of Engineering. • Assists in managing the physical plant including equipment, refrigeration, HVAC, plumbing, water treatment, electrical and life safety systems. • Maintains and operates equipment at optimum effectiveness, efficiency and safety. • Establishes and manages an effective rooms maintenance program. • Ensures compliance with all Engineering departmental policies, standards and procedures. • Manages department's controllable expenses to achieve or exceed budgeted goals. • Select and order or purchase new equipment, supplies, and furnishings. • Inspect and evaluate the physical condition of facilities in order to determine the type of work required. • Recommend or arrange for additional services such as painting, repair work, renovations, and the replacement of furnishings and equipment. • Supervises the day to day operations of Engineering. Maintaining Property Standards • Maintains accurate logs and records as required. • Assists in effectively planning, scheduling and evaluating preventative maintenance programs. Providing Exceptional Customer Service • Handles guest problems and complaints effectively. • Empowers employees to provide excellent customer service. • Displays leadership in guest hospitality by exemplifying excellent customer service and creating a positive atmosphere for guest relations. Managing Profitability • Helps establish priorities for total property maintenance needs. • Ensures on-going communication occurs in all areas of responsibility to create awareness of business objectives, awareness of expectations and recognition of exemplary performance. Managing and Conducting Human Resources Activities • Celebrates successes and publicly recognizes the contributions of team members. • Establishes and maintains open, collaborative relationships with employees. • Ensures employees are treated fairly and equitably. • Strives to improve service performance. • Provides feedback to employees based on observation of service behaviors. • Supervises employee's ability to execute departmental and property emergency procedures. • Reviews employee satisfaction results to identify and address employee problems or concerns. • Solicits employee feedback. • Helps ensure regulatory compliance to facility regulations and safety standards. • Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process. • Ensures property policies are administered fairly and consistently. LI-CW1 Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.