Job Details

We are looking for skilled HOUSEKEEPERS to join the Sunnyside team! The starting rate is $23-$25/hr (Starting wages will be tired to applicant's ability and experience.) We are especially looking for candidates with full time and weekend availability. Must be available to work holidays. No previous work or restaurant experience is required.

BENEFITS

• Medical, Dental, and Vision insurance for qualifying employees
• Free access to counseling and well being coaching through Employee Assistance Program
• Holiday Pay - Time and a half for Thanksgiving, Christmas Eve, and Christmas Day
• Paid Time Off: Vacation and Sick Leave
• Employee Meal Program with Fresh cooked meals during each shift
• 50% Food and Beverage discount at all T S Restaurants
• Referral Program
• Anniversary of Employment Gift Program
• Rewards and Recognition program (quarterly awards, safe-work practice incentives, and more!)
• Holiday Party
• Legacy of Aloha Scholarship Program

PREFERRED / REQUIRED SKILLS:

• US Work Authorization Required. We use E-Verify to confirm Employment Eligibility Verification.
• Reliable transportation required.
• Experience: One year janitorial or housekeeper experience preferred.
• Certificates & Licenses: Must take and pass all training tests 90% or higher.
• Must be at least 18 years of age.

ABOUT US:

Sunnyside Restaurant and Lodge was remodeled and re-opened by T S Restaurants in June 1987 on the beautiful west shore of Lake Tahoe. The resort includes 23 mountain-inspired guest rooms, a 25-boat marina, and stunning views of Lake Tahoe from every seat in the restaurant. Sunnyside has been a landmark in Lake Tahoe since the 1950's and, as the best restaurant and lodge on the west shore, it has become a "classic' in Tahoe. Learn more at

POSITION SUMMARY

Provide the highest level of quality and service to our guests. Act as the first point of contact for guests as they arrive at the restaurant and lodge and assist them with visit accommodations and dining arrangements.

ESSENTIAL FUNCTIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

• Materials: simple green, 3 mm sponges, glass cleaner, rubber gloves, cleaning towels, water bucket, and toiletries
• Check out: Take out all garbage, clean bathroom, change bed and sofa sleeper, with a wet soapy cleaning towel wipe down floors
• Stay over: Recycle hanging towels and replace those left on the floor. Make the bed (change the sheets for a s/o "yes" and do not change the sheets for a s/o "no")
• Bed: Never put sheets on the floor, so as not to trip over them. Always inspect and replace (if necessary) all blankets, bed ruffles, and mattress pads. Make all beds regardless of room status.
• Bathroom: Take all garbage and towels (those on the floor) out of the bathroom. The bathtub, toilet, and sink are cleaned in the same fashion at the same time. Wearing rubber gloves, spray a healthy amount of simple green on the tub, toilet, and sink. Use a wet sponge to wipe the walls of the bathtub starting at the top and working your way all the way down and around until everything visible has been wiped. Use your sponge to wipe down all porcelain on the toilet, paying special attention to the interior bowl. Use your sponge to wipe down all porcelain, brass, and tile in the sink areas. With your water bucket and a cleaning rag, rinse and dry all that has just been cleaned.
• Dusting (anything made of wood, vinyl, plastic, tile, and/or metal.) Furniture polish is to be used on any wood surfaces and simple green and windex are used for all others. Assume that all surfaces are dusty. All areas are to be wiped down regardless of cleanliness. Spray a health amount of polish on a rag (not on the actual surface area), and wipe down the following: Dresser, closet, high and low, all pictures and mirror frames (not the glass), all furniture, all counter top surface, ledges, and decorations. Spray Windex on a rag (not the actual surface and wipe down the following: telephone, television, lamps, light switches, vents, and ledges.
• Any areas that cannot be reached should be dusted with a feather duster.
• Stock: Toiletries, Closet (12 hangers, 1 blanket), Duck chest (2 pillows, 1 blanket), and check the concierge book.
• Sweep the deck and wipe down the deck furniture.
• Final check: Set TV channel to station 11. Lock all windows and slider door. Check under sofa, night stands, dresser, and the closet. Spot clean the carpet. Make sure all lights are working. Making sure all windows, mirrors, and pictures have been cleaned with windex (inside and out). Close drapes in lake front rooms and check others. Turn off heat (in summer months) or set heat for exterior rooms to 65 degrees and the interior rooms to 60 degrees (during the winter months). Clean cobwebs in dormer windows 32-39. Make sure refrigerator is set at #1. Make sure connecting room doors are locked. Vacuum.
• Notify Lodge Manager of needs for major repairs.
• Notify supervisor of supplies and equipment needed for cleaning and maintenance duties.
• Must be dependable, report to work as scheduled and on time, and follow all policies regarding attendance. Regular attendance is an essential function of this job.

POSITION QUALIFICATIONS

• Guest Oriented - Ability to take care of the customers' needs while following T S procedures.
• Working Under Pressure - Ability to complete assigned tasks under stressful situations and fast paced environment.
• Safety - Ability to identify and correct conditions that affect employee safety as well safely operate and handle all required equipment, appliances, and tools. Follow all safety policies and procedures.
• Active Listening - Ability to actively attend to, convey, and understand the comments and questions of others.
• Communication - Ability to communicate by speaking, effectively and clearly with guests, coworkers, and management. Ability to actively attend to, convey, and understand the comments and questions of others.
• Response to direction - Receive and follow directions from supervisors; follow direction of computer generated tickets.
• Teamwork Abilities - Ability to work together with a team in a positive manner to achieve a common goal.
• Friendly - Ability to exhibit a cheerful demeanor toward others.
• Neat and well groomed.

PHYSICAL REQUIREMENTS

(Occasionally - up to 33% of the time; Frequently - from 34% - 66% of the time; Constantly- more than 66% of the time)

• Stand Constantly
• Squat or Kneel Frequently
• Walk Constantly
• Bend Frequently
• Use hands / fingers Constantly
• Lift/carry 11-20 lbs Constantly
• Reach Outward Constantly
• Lift carry 21-50lbs Occasionally
• Reach above shoulder Occasionally
• Push/pull 10-25lbs Constantly
• Climb (stairs) Frequently
• Push/pull 26-40lbs Occasionally
• Sense of Sound (Hear verbal requests by guests, coworkers, and managers)
• Vision (Near, Distance, Color, Peripheral, Depth Perception)
• Ability to wear Personal Protective Equipment (PPE) (Non Slip shoes)

WORK ENVIRONMENT

Fast paced, high-energy, moderately noisy environment containing multiple personality types. Can become crowded and can become high-pressure.
Work schedule

• 8 hour shift
• Weekend availability
• Monday to Friday
• Day shift
• Holidays
• Night shift

Benefits

• Flexible schedule
• Paid time off
• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• Referral program
• Employee discount
• Paid training