Job Details

Employer Industry: Marine Recreation

Why consider this job opportunity:
- Salary up to $60,000 annually
- Commission structure based on each sale
- Comprehensive benefits including medical, dental, vision, and 401k (up to 4% match)
- Opportunity for career advancement and growth within a leading company in the marine industry
- Full-time remote position with flexible hours
- Supportive work environment that values diversity of thought and experiences

What to Expect (Job Responsibilities):
- Handle inbound and outbound customer communications via phone calls and emails
- Manage product retention efforts, particularly related to membership cancellations
- Contact members requesting cancellation to offer alternative plans or retention incentives
- Assist members with inquiries related to memberships and reservations
- Ensure accurate processing of membership holds, agreements, and cancellations

What is Required (Qualifications):
- Minimum of 3 years experience in sales and customer service
- Strong customer service skills with the ability to manage high volumes of outbound calls and emails
- Excellent verbal and written communication skills, tailored to diverse audiences
- Comfortable working in a fast-paced environment with evolving processes
- Committed to protecting and securing customer personal information

How to Stand Out (Preferred Qualifications):
- Proven ability to influence buying decisions and negotiate pricing and terms
- Skilled in overcoming objections and closing sales
- Self-motivated and goal-driven, with a strong track record of meeting or exceeding sales targets
- Proficient in Microsoft Excel and CRM systems (e.g., Salesforce, HubSpot)
- Positive, cooperative attitude with the capability of working unsupervised

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