Job Details

About Zapier

Zapier is a platform to help millions of businesses globally scale with automation and AI. Our mission is to make automation work for everyone by delivering products that delight our customers. You'll collaborate with brilliant people, use the latest tools, and leverage the flexibility of remote work. Your work will directly fuel our customers' success, and as they grow, so will you.

Job Posted: 10/8/25

Location: Americas

Hi there!

Zapier is on a mission to make automation work for everyone. We're looking for a strategic and collaborative Senior Manager of Product Design, Growth to lead a team of designers focused on driving adoption, retention, and expansion of Zapier through product-led growth.

This role sits at the intersection of design, experimentation, and business outcomes. You'll partner closely with product managers, engineers, marketers, and data to design experiences that reduce customer friction, accelerate time-to-value, and scale durable growth. If you thrive on turning design into measurable impact — from first AI workflow success to multi-user expansion — this role is for you.

• Our Commitment to Applicants
• Culture and Values at Zapier
• Zapier Guide to Remote Work
• Zapier Code of Conduct
• Diversity and Inclusivity at Zapier

About You

• Growth-obsessed leader: You thrive in fast-paced environments where experimentation and iteration are the norm. You understand how growth loops work and how design decisions can influence adoption, retention, and expansion at every stage of the funnel.
• Outcome-oriented. You anchor design decisions in metrics that matter — activation, retention, expansion — and know how to balance rapid experimentation with long-term impact.
• Experimentation champion: You're systematic about hypothesis formation, test design, and result interpretation. You know when to ship fast and when to invest in polish.
• Bold, strategic thinker. You can define multi-quarter design strategy and vision while sequencing fast iterations that de-risk big bets. You balance ambitious ideas with disciplined follow-through.
• Collaborative partner: You excel at working cross-functionally with growth product managers, engineers, marketers, and data analysts to achieve shared goals.
• AI-fluent in design. You embrace AI to accelerate design — from rapidly prototyping flows, to testing growth ideas faster with AI-assisted creative, to analyzing user behavior and uncovering opportunities.
• Team builder. You develop talent, set high standards, and foster a culture of experimentation, learning, and user-centered craft.

What You'll Do

• Lead and develop the growth design team: Set clear goals, define success metrics, and coach designers through regular feedback. Partner with cross-functional leaders to align design strategy with business growth objectives.
• Design for the funnel: Shape experiences that reduce friction and improve conversion across the user journey — from onboarding to retention to expansion.
• Growth experimentation & optimization: Partner with your designers, Growth PMs, and data to run experiments, codify insights, and scale learnings into durable growth plays.
• Champion user-centered metrics. Use qualitative and quantitative data to identify friction points, validate design decisions, and demonstrate business impact.
• Advance AI-enabled design practices. Leverage AI to speed up design exploration, test hypotheses, and identify customer opportunities.
• Shape growth culture. Establish design best practices for experimentation, foster a mindset of rapid learning, and ensure growth design is aligned with Zapier's product-led growth strategy.

How to Apply

Zapier uses a non-standard application process designed to promote inclusion and equity. Apply even if your skills and experiences don't exactly match the job description. You will answer a few in-depth questions in the application to help us get to know you and your skillset quickly. Resume and CV fields are optional.

Education is not a requirement for our roles; however, if you receive an offer, you will need to include your most recent educational experience as part of the background check process.

After you apply, you will hear back from us—even if there isn't an immediate fit. We strive to communicate status at least every seven days. If you have questions, ask your recruiter.

Zapier is an equal-opportunity employer and welcomes talent of all identities. We do not discriminate based on identity as required by law, and we value Diversity, Inclusion, Belonging and Equity. Our code of conduct provides guidance on the kind of company we strive to be, and we celebrate differences that serve a global user base. We will consider all qualified applicants, including those with criminal histories, in line with applicable laws.

Zapier prioritizes the security of customer information and adheres to data privacy laws. You can review our privacy policy here.

Zapier is committed to inclusion and welcomes applications from individuals with disabilities. If reasonable accommodations are needed to participate in the job application or interview process, please contact ...@zapier.com.