Job Details

Director, US Commercial Analytics

United States - California - Foster City Commercial/Sales Operations Regular

Job Description

The Director of US Commercial Analytics will be responsible for leading insight generation & strategic thought partnership for multiple brands in the Liver franchise. This high‑impact individual contributor role will do so by managing projects of significant complexity requiring cross‑functional collaboration. The role will also participate in shaping the roadmap for the US Advanced Analytics function across business units. The role requires leveraging a broad and deep skill set (functional expertise, therapeutic area knowledge, communication skills, leadership and influencing, executive presence, etc.) to help drive success across a variety of key stakeholders – including VP, Business Unit Executive Leaders, Brand Marketing, US Market Access, Field Sales, Commercial Operations, Finance, Medical, and Global.

This role is based onsite at our HQ in Foster City, California.

Key Functions

Strategic Planning & Brand Performance Tracking

• Lead development of data‑based insights to inform brand, franchise, and business unit strategy and execution.
• Lead performance/KPI development and reporting, including best practice sharing across TAs, enabling a thorough understanding of brand performance and opportunities based on a variety of inputs.
• Collaborate with brand marketing leadership to establish an annual business analytics plan by brand.
• Leverage data and analytics to develop key insights to inform each brand's strategy through the BPOA (Brand Plan Of Action) process.
• Conduct analytics projects to inform a range of business issues, including MD and patient segmentation, customer journey and treatment flow analytics, sampling strategy and analytics, etc.
• Performance reporting and diagnostics, including design and implementation of HQ‑facing dashboards and reports.
• Evaluate potential new secondary data sources and analytics methodologies to continually elevate the impact of business analytics.

Actionable Insights

• Integrate insight and analysis from a variety of sources to inform material decisions through the delivery of robust opportunities and market context.
• Provide objective quantitative analyses and lead the development of business cases to determine key opportunities and address critical business issues for the brand and/or TA.
• Collaborate within the department to ensure business analytics context is integrated into tactic measurement and marketing mix work, to ensure business analytics insights are available to inform forecasting, and to identify opportunities to integrate new capabilities from the AI/Predictive Analytics Lab.

Stakeholder Management

• Interact with a broad range of internal customers ranging from VP, executive directors of brand, marketing team, and IT.
• Establish and maintain business relationships in key segments of the Commercial organization, consistently demonstrating a thorough understanding of internal customers' business needs.
• Act as a cross‑functional subject matter expert and sought for advice on decisions that can impact business operations.
• Lead and conduct quarterly functional reviews with key VP, Senior Directors, and stakeholders on business unit and domain area to share insights and analysis on relevant business, brand, and market issues.
• Demonstrate strong evidence of project leadership and project management (planning, prioritization, objective setting, meeting management, and plan execution).
• Manage and develop relationships with key stakeholder groups in Marketing and Commercial operations.
• Manage external consulting resources from a project delivery perspective.

Advanced Analytics

• Identify business challenges and use cases to drive value through use of non‑traditional analytical approaches.
• Drive innovation in the use of new AI and predictive analytics techniques to improve efficiency and effectiveness of US Commercial strategy and operations, coordinating across all Commercial Operations teams.
• Collaborate with business units and brand marketing leadership as well as peer Commercial Operations teams to identify business use cases for application of AI and new analytics approaches (e.g., next best action, dynamic targeting, patient journey prediction, local marketing mix optimization, integrated multi‑channel marketing, personalized training).

Preferred Qualifications

• Minimum of 12 years of relevant analytical experience managing projects & high‑visibility initiatives.
• MBA/Masters degree preferred with concentration in one or more of: healthcare, general management, analytics, data sciences.
• Pharmaceutical or consumer Insight experience highly desirable.
• Demonstrated ability to pull together insights from a variety of sources and develop strategic guidance for brand teams that result in a business decision or action.
• Strong business and marketing acumen and excellent communication and interpersonal skills; consultative background preferred.
• Demonstrated communication and teamwork skills; ability to gain consensus and act within a matrix team environment; ability to work in a collaborative and influencing fashion that drives business action.
• Proven history of working and delivering on multiple projects simultaneously, with tight deadlines and changing priorities.
• Experience with pharmaceutical data sources (e.g., IMS, Symphony Health) is required.
• Strong working knowledge of relevant software systems (e.g. MS Suite, Tableau, Databricks, etc.) is required.

Basic Qualifications

• Bachelor's Degree and Twelve Years' Experience
• Masters' Degree and Ten Years' Experience
• PhD and Eight Years' Experience

People Leader Accountabilities

• Create Inclusion – knowing the business value of diverse teams, modeling inclusion, and embedding the value of diversity in the way they manage their teams.
• Develop Talent – understand the skills, experience, aspirations, and potential of their employees and coach them on current performance and future potential.
• Empower Teams – connect the team to the organization by aligning goals, purpose, and organizational objectives and holding them to account.

The salary range for this position is:

Bay Area: $226,185.00 – $292,710.00
Other US Locations: $205,615.00 – $266,090.00

Equality, Diversity, and Inclusion

Gilead Sciences Inc. is committed to providing equal employment opportunities to all employees and applicants for employment, and is dedicated to fostering an inclusive work environment comprised of diverse perspectives, backgrounds, and experiences. Employment decisions regarding recruitment and selection will be made without discrimination based on race, color, religion, national origin, sex, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non‑job related characteristics or other prohibited grounds specified in applicable federal, state and local laws. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact ...@gilead.com for assistance.

For more information about equal employment opportunity protections, please view the ‘Know Your Rights' poster.

Gilead Sciences will not disclose the pay of other employees or applicants except in accordance with applicable law.

Our environment respects individual differences and recognizes each employee as an integral member of our company. Our workforce reflects these values and celebrates the individuals who make up our growing team.

Gilead provides a work environment free of harassment and prohibited conduct. We promote and support individual differences and diversity of thoughts and opinion.

For more information about equal employment opportunity protections, please view the “Know Your Rights” poster.

Gilead Sciences will not disclose the pay of other employees or applicants except in accordance with applicable law.

Our environment respects individual differences and recognizes each employee as an integral member of our company. Our workforce reflects these values and celebrates the individuals who make up our growing team.