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Guest Services Associate (Front Desk)

  2025-12-01     KidZone Museum     Truckee,CA  
Description:

Guest Services Associate

KidZone Museum - Truckee, CA

Are you a people person who loves kids, creativity, and community? Join the team at KidZone Museum, where play inspires learning every day!We are a children's museum where families with young children come to play, create, discover and connect.

The Guest Services Associate works at the front desk, welcoming visitors, checking in families and groups, processing admissions and memberships, and providing excellent customer service to everyone who walks through our doors.

What You'll Do:

  • Greet and assist visitors with warmth and enthusiasm
  • Handle admissions, memberships, and museum store sales
  • Support a fun, safe, and inclusive environment for families and children
  • Help with birthday parties, special programs, and community events
  • Keep the museum tidy, organized, and ready for play

What We're Looking For:
  • A friendly, reliable person who enjoys working with families and children
  • Strong communication and customer service skills
  • Team player with a positive attitude and attention to detail
  • Strong POS software system skills, google suites,
  • Bilingual in Spanish and English

Hours & Pay:
  • Part-time and weekend shifts available (great for students, parents, or anyone looking for flexible hours)
  • $17-21 per hour DOE.
  • Free museum membership and staff perks

Why You'll Love It Here:

At KidZone Museum, you are part of the community, were we see 30,000 visitors a year. Be a part of a small, passionate team that believes play builds brighter futures.

Please submit 2 references from your prior work supervisors. Include your position, supervisor name, email and phone.

Note:
This job description may evolve as the museum grows. All team members are expected to be flexible and supportive of museum-wide operations, such as basic maintenance and exhibit support, events and group visits, contributing to our mission and inclusive culture.

KidZone Museum is an equal opportunity employer. We celebrate diversity and are committed to building an inclusive and welcoming environment for all employees and families.


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